Impact Research Manager

Remote | Program | Full-time | Fully remote


Position is fully remote.

What we’re looking for:

Nonprofits, and the millions who donate time and money to support them, seek to change the world for the better — to have an impact. Yet very little information is available on the actual effect nonprofits are having on the outcomes of their beneficiaries.

Charity Navigator is trying to fill this vacuum by providing donors with rigorous ratings on nonprofit impact. Under the Impact & Results beacon of the Encompass Ratings System, donors can now find estimates of the impact and cost-effectiveness of hundreds of service-delivery charities that are creating real change in areas as diverse as global poverty, homelessness and climate change.

Charity Navigator seeks a talented Impact Research Manager to join theCharity Navigator Impact Unit, responsible for developing Impact and Results scores.  As Research Manager, you will work on  the expansion of our impact rating methodology and scale up our impact ratings to reach many more nonprofits and cause areas. You will closely collaborate with the Impact Unit’s VP and ratings analysts.  This position reports to the VP of Impact Ratings.

Roles and responsibilities: 

Develop  new methodologies for impact ratings

  • Develop new program-specific methodologies to estimate impact and rate the cost-effectiveness of a wide variety of programs. This may include: conducting literature reviews on program effectiveness, manipulating and applying data-derived research, and developing models to estimate impact and determine cost-effectiveness. 
  • Serve as a thought leader at Charity Navigator to expand our impact rating methodologies. 
  • Solicit and manage input, interactions and feedback on methodologies from nonprofits and experts.
  • Ensure the careful and transparent documentation of any ratings and methodology. 
  • Develop processes for rating organizations on impact at scale.
  • Mentor and train impact analysts on best practices in research methods and Charity Navigator program-specific methodology work.


Develop a framework to assess Charity Navigator’s own impact.

  • Using internal and external data sources, work with the VP of Impact to  create a research plan designed to determine if CN is affecting donor behavior. 
  • Provide insights on how impact ratings and the Encompass system generally  affect non-profit fundraising by sector.

Provide input on the strategic direction of the Impact Unit and the Encompass Rating System 

  • In conjunction with the VP of Impact Ratings and ratings analysts, help determine the future roadmap for the Impact & Results Beacon.
  • Contribute to the further development of the Encompass Rating System and, in some cases, guide beacon-related programs and projects that provide donors with more data to incorporate into their philanthropic decision-making.
  • Develop partnerships with program evaluation organizations and other data providers.

Contributing to other Impact Unit functions. In this role, you will:

  • Collaborate with team members to advance the development of the Impact & Results beacon, including expansion of and beyond the ImpactMatters methodology.
  • Support efforts to understand and communicate Charity Navigator’s own impact.
  • Support product development of the Impact Rating Tool.
  • Support the creation of educational material and tools for nonprofits about impact.

What you’ll need: 

  • 3-5 years of experience in impact evaluation or cost-effectiveness evaluation, ideally in a non-profit setting.
  • Experience as a team leader or manager on research projects
  • Advanced degree in economics, public health, public policy or another social science, or bachelor’s with equivalent experience including familiarity with mathematical modeling.
  • Excellent written and oral communication skills; demonstrably strong planning and organization skills; ability to handle multiple projects simultaneously with attention to accuracy and detail.
  • Ability to teach others about research design and implementation and best practices in evidence review.
  • Strong quantitative skills with experience in data management and ability to analyze data using statistical software. 
  • Demonstrated coursework or experience in research methods and statistics.
  • The ability to work independently and the ability to collaborate with others for productive outcomes.
  • Orientation toward ongoing learning

If  aspects of this role resonate with you, but you do not meet 100% of the qualifications listed above, we encourage you to apply! 


About us

Charity Navigator is the world’s largest and most-utilized independent charity evaluator. The organization guides informed giving by evaluating the financial health, accountability, transparency and impact of charities and by providing data about 1.7 million nonprofits, accessed more than 10 million times annually. Charity Navigator does not charge the organizations it evaluates, ensuring unbiased evaluations, nor does it charge the public for this trusted data. As a result, Charity Navigator, a 501(c)(3) public charity itself, depends on support from individuals, corporations, and foundations that believe it provides a much-needed service to America's charitable givers.


Base Salary Range: $70,000 - $90,000

This is an exempt position. Salary is paid on a bi-weekly basis in accordance with Charity Navigator’s standard payroll practices for employees.  

We have remained remote during COVID-19 pandemic. This position is currently remote, however, there may be occasional in-person team meetings.   

Charity Navigator provides equal employment opportunities to all employees and applicants for employment regardless of their race, color, creed, religion, sex, gender, disability, genetics or any other characteristic protected by federal, state or local law.

About Our Culture

We believe in fostering an environment of collaboration and innovation that blends critical thinking and creativity. We value both intellectual and professional growth while maintaining a sense of humor and fun in our work culture. We believe that everyone should have a voice, so open communication is a vital component of our success. Beyond this, we provide a comprehensive benefits package to all full-time employees as well as working to encourage everyone to maintain a solid work-life balance.

Comprehensive Benefits Package

  • Health/Dental/Vision: includes coverage for your spouse and/or children as well
  • Minimum of 20 vacation days, 10 sick days, 11 paid holidays in your first year
  • SIMPLE IRA (up to 3% match of base salary)
  • Flexible spending and dependent care accounts